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Feedback holiday home Selvatelle 2025
Monika Franke from Merdingen Holiday home Selvatelle July 10, 2025
Dear Elisa,
It's time to share how our vacation was.
First of all, the Apartment in Selvatelle It was really nice, she was always there and we really liked it, it was very clean and lovingly decorated.
The wine tasting The wine cellar presentation was also good, although brief, but the tasting of local specialties was excellent. And many greetings from the young man who conducted the presentation....
We didn't find the pasta factory tour compelling, a quick narrative, I think less than 15 minutes long. Pasta tasting was great!
The cooking class The dinner with Margerita and Yvonne was very funny, informative, and interesting; we had a great time. It was just the two of us because no one else had signed up that day. We were able to enjoy our meal alone on the terrace with the amazing view—great!
The absolute highlight, an absolutely unforgettable evening: at the Osteria! THANK YOU SO MUCH FOR THE ORGANIZATION! Everything went wonderfully. The guys knew what was going on. We had to wait a bit because our table wasn't ready. I didn't tell my husband until we were already seated. The food was absolutely fantastic, lovingly and exceptionally prepared. The selection of drinks was amazing, the combinations we weren't used to (like a Vin Santo with the amouse). The private corner was really great.
You feel so comfortable the moment you enter the restaurant. Lorenzo was "our" husband, a wonderful person, and we laughed a lot. I was a little nervous, too, wondering what it would be like, what would be served for dinner, would my husband like it, would it be very festive...it was simply perfect. In the end, it was a truly wonderful surprise for us; the surprise for my husband was absolutely perfect. We've talked about it several times since then. Thank you again for that!
Unfortunately, this evening cannot be described in one sentence, so this email is a bit longer, sorry.
Many greetings,
Monika
Feedback 2025 Agriturismo Saturnia
Elisabeth and Wolfgang Herbrand from Dortmund Agriturismo Saturnia June 18, 2025
Posted: Friday, June 13, 2025 15:37 PM
To: Elisa Santoni | Tuscany Forumes@toscana-forum.de>
Subject: Feedback, June 13.06.2025, XNUMX
Dear Ms. Santoni,
Having returned from our holiday in Tuscany, we would like to take this opportunity to give you some feedback.
To the Internet travel agency and holiday home agency
You can rightly claim to be an all-round service provider for your customers. From the very first contact, we felt in the best possible hands with you. We were able to contact you at any time with our questions by email or phone, and you provided excellent advice and were always able to answer our questions. Based on our input, you found a suitable holiday home for us, one in which we felt truly at home and which fully met our expectations. These days, such service is by no means a given; it is more of a unique selling point. We will therefore happily recommend you and would be happy to contact you again for another similar holiday.
To our holiday home
Our stay in the Agriturismo Saturnia, Holiday apartment BR2E, fully matched your description and we felt at home there from the moment we arrived. It was also a little paradise for our three dogs, where they could run around freely in the fully fenced garden. We naturally enjoyed the way the entire property was embedded in the beautiful landscape and the peace and quiet that came with it. We regularly used the swimming pool right outside the front door. And we visited Saturnia just as regularly to enjoy bathing in the thermal baths and the natural thermal springs. We made a few small detours, but otherwise the house, grounds and entire complex offered us ample opportunities to spend our vacation in a relaxed manner. The friendliness and guest orientation of the entire host family deserves special mention. They gave us the impression that we were warmly welcomed every day.
To the ADAC toll box
We already sent you some information about the toll box by email on April 23, 2025. In the meantime, the annual fee has been debited as promised. The system worked perfectly when using Italian motorways, effectively preventing long waits at toll stations. The toll bill for the outbound journey has also been processed. We can therefore highly recommend the toll box.
We wish you a good and healthy time and say a heartfelt thank you.
With kind regards,
Elisabeth and Wolfgang Herbrand
Feedback 2025 Agriturismo Palaia 3
Mr. Wilhelm H. from Frankenberg Agriturismo Palaia 3 June 5, 2025
From: H., Wilhelm
Posted: Wednesday, June 4, 2025 09:40 p.m
To: Elisa Santoni | Tuscany Forum
Subject: Feedback
Hello Ms. Santoni,
Thank you very much for the great arrangement of the holiday apartment in Pontedera / Palaia.
We had a fantastic time there. Everything was perfect. Great hosts on site.
We would like to come again.
Regards
William H.
Feedback 2025 Holiday Home Camugliano
Mrs. Anne J. from Germany and Miguel V. from Sweden Holiday home Camugliano 19 May 2025
Feedback 2025 Fine winery in Terricciola
Ms. Christiane R. from Widnau (Switzerland) Terricciola Estate 15 May 2025
From: Christiane R.
Posted: Thursday, May 15, 2025 09:35
To: Elisa Santoni | Tuscany ForumSubject: Tuscany vacation
Dear Ms. Santoni,
I wanted to thank you again for planning such a wonderful vacation for us.
The winery is more than just beautiful and it was also very sweet that your sister was there.
We all really enjoyed our stay and will definitely come back.
I was happy to pass on your address.
It was wonderful – THANK YOU again.
Sincerely
Ms. Christiane R
Feedback noble winery in Terricciola
Dirk M. from Germany Terricciola Estate March 2, 2025
Holiday home: Terricciola Winery Holiday period: 12.06. - 18.06.2024 Your comment/rating: Spent an impressive time with my wife D.Hüffmann on the winery in Tuscany. Very beautiful location with a fantastic view of the valley, very friendly and helpful staff, an extremely delicious breakfast buffet, everything was of a high standard, the accommodation left nothing to be desired, everything was very clean and typical of the country, the buildings were renovated very carefully, a week of pure relaxation. Cleanliness of the domicile: Everything very clean Condition of the facility/equipment: Equipment was perfect and the condition left nothing to be desired Service/customer friendliness of the landlord on site: very helpful and friendly staff on site Toscana Forum service: was very good
Feedback October 2024 Terricciola Winery 6
Mr. Klaus G. from Sparneck Terricciola Winery 6 1 November 2024
Holiday home: Toscana Holiday period: beginning of September Your comment/rating: The arrival was great, everything was relaxed and completely uncomplicated. Pure peace... In the middle of a wonderful environment near the small town. We have recharged our batteries and will definitely come back. Cleanliness of the domicile: Super clean Condition of the facility/equipment: Everything you need Service/customer friendliness of the landlord on site: Toscana Forum service: Everything was exactly as described, great service, would definitely recommend it.
Feedback October 2024 Terricciola Estate
Mr Roland P. from Leverkusen Terricciola Estate 31 October 2024
Posted: Tuesday, October 29, 2024 14:27 p.m
To: Elisa Santoni | Tuscany Forum
Subject: Super relaxation at the Terricciola winery // Thank you also for the restaurant recommendation DavideDear Ms. Santoni, dear Mr. Azzaroni
We were delighted again and are slowly becoming your fans! The winery was sensational, Golf Castelfalfi was the absolute hit! The welcome platter and Proseccos here, thank you again, superb.
My silver wedding anniversary went well!
In keeping with the motto happy wife happy life, I wanted to put out feelers to see if you have anything in store for us for Easter 2025, including an early bird discount.
This time with a focus on wellness, I had the castle in Umbria in mind, but we are flying to Pisa again, which would still be a bit of a journey,,,,,,,,,perhaps you have suggestions,
We would like to relax again from Tue xx xx 2025 – xx xx 2025………
Greetings from Leverkusen
Roland P
PS It was also very nice to meet you personally in the restaurant Mr Azzaroni
Feedback September 2024 Holiday Home Massarosa
Mr. Steffen S. from Bannewitz Holiday home Massarosa 23 October 2024
Holiday home: Holiday home Massarosa Holiday period: 07.09. - 14.09.24 Your comment/rating: This was the fourth time we booked through Toskana Forum and we were very happy with the choice of properties each time.
This time we were not disappointed either. Elena and Andrea looked after us really well. We had a very good relationship. The property is definitely recommended.Cleanliness of the domicile: Very good! Condition of the facility/equipment: perfect Service/customer friendliness of the landlord on site: very well Toscana Forum service: great as always
Feedback September 2024 Terricciola Winery
Ms. Heike N. from Rheine Terricciola Winery 6 21 October 2024
Holiday home: Terricciola Winery 6 Holiday period: 01.-12.09.2024 Your comment/rating: The view was amazing. The landlords were nice. Pets visited us and made the day even better. Cleanliness of the domicile: The sofa bed wasn't that clean, but otherwise it was okay. Condition of the facility/equipment: Beds were too hard. Service/customer friendliness of the landlord on site: Friendly and helpful Toscana Forum service: Very good, quickly accessible and helpful