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The Toscana Forum team, the Tuscany specialists
Quality promise from the Toscana Forum team
Quality requires a good team and that is us! We maintain these quality principles:
- Service quality is teamwork - we maintain a working environment that promotes the motivation and competence of our employees.
- Suggestions and ideas are important to us and contribute to the continuous improvement of our quality standards.
- Friendliness and accommodating – Our demeanor is friendly and courteous. Every employee is the contact person for your questions and requests
- Empathy – We take your individual needs seriously.
- Competence and reliability – We always provide our services reliably and professionally.
- Ambiance (facility, environment) – We maintain furnishings and equipment in our company.
Elisa Santoni
owner and managing director
Holiday advice and booking
Coach for service quality Germany
Interests and hobbies:
- Journeys
- Play tennis
– Oenology & Gastronomy
- Cook
– SEO and Internet technology
- Social media
Foreign languages:
– Italian (native language)
– German (business fluent)
- French
- English