Feedback / customer satisfaction via Toscana Forum

Guest comment Kuno and Angelika Scharpf from Jesenwang (DE) | Vallico Country House

September 13, 2014

The Kuno family and Angelika Scharpf from Jesenwang (DE)
Stayed at the Vallico country house in September 2014

----- Ursprüngliche Nachricht -----
By: Kuno and Angelika Scharpf
Sent: Sat Sep 13.09.2014, 12 06:XNUMX p.m
To: Elisa Santoni
Subject: Tuscany vacation

Dear Ms. Santoni,

We like to stay in touch and we have already told a few friends how we were able to relax through Toscana Forum two weeks before the start of the trip.

You do your work with professionalism and professional service, which shows in every email. Maybe you can already find out a little about who is best accommodated where - through your knowledge of people?! We'll definitely get to know each other, for example at the tourism trade fair (please remember) or somewhere else, because we'd be happy!

We are happy to advertise to our circle of friends.

Best regards from Kuno and Angelika Scharpf from FFB

Mr. Patric Hippmann request in 2014

September 1, 2014

Mr. Patric Hippmann
Request in 2014

----- Ursprüngliche Nachricht -----
By: Patric Hippmann
Sent: Mon Jun 01.09.2014, 17 59:XNUMX am
To: Elisa Santoni

Subject: Re: RE: RE: your telephone inquiry: August 30.8th - September 6.9.2014th, XNUMX

Thank you Ms Santoni,

Unfortunately there is nothing suitable among the offers. We will book earlier next year.

Thank you very much for the great service!!!

Best Regards
Patric Hippmann

Scharpf family booking in 2014

August 20, 2014

Scharpf family
Booking in 2014

----- Ursprüngliche Nachricht -----
By: Kuno Scharpf
Sent: Wed Sep 20.08.2014, 13 38:XNUMX p.m
To: Elisa Santoni

Subject: Re: anticipation

Thank you Ms. Santoni

The anticipation is great and we are already eagerly informing ourselves about Tuscany

Thank you for all your support. Perfect care!

Greetings Scharpf

Scharpf feedback booking in 2014

August 16, 2014

Scharpf family
Booking in 2014

----- Ursprüngliche Nachricht -----
By: Kuno Scharpf
Sent: Sat Sep 16.08.2014, 20 45:XNUMX p.m
To: Elisa Santoni

Subject: Re: BOOKING REQUEST/BINDING CONSENT

Dear Ms. Santoni,

Thank you for your good pre-organization. I'll have the transfer stamped at the bank on Monday and send everything by post.

Unfortunately we are not on Facebook. Can I still support you?

By the way, I found the Toscana forum on the Internet and got along better than other websites, and the content was also better, but you are also listed on GEO SAISON EXTRA. Where did the picture of the winery on a hill on page 125 come from? Address without picture also on page 128.

Everything fits, we feel in good hands and the guests on the Internet particularly emphasize the good service during the preparation, we are already noticing that. Can we please get more information about how to get there etc and what else is important and useful?

Thank you very much! Happy Sunday in Tuscany (where?)

All the best and greetings from FFB
Kuno and Angelika Scharpf

Ms. Antje Siebert booking in 2014

August 15, 2014

Ms. Antje Siebert
Booking in 2014

----- Ursprüngliche Nachricht -----
By: Antje Siebert
Sent: Fri Aug 15.08.2014, 23 07:XNUMX p.m
To: Elisa Santoni

Subject: RE: Booking Villa Ansedonia

Good evening and thank you for the dedicated and quick processing!

With kind regards,
Antje Siebert

Ms. Stefanie Roth from Zurich (CH) booking in 2014

August 4, 2014

Ms. Stefanie Roth from Zurich (CH)
Booking in 2014

----- Ursprüngliche Nachricht -----
By: Ms. Stefanie Roth
Sent: Mon Jun 04.08.2014, 09 14:XNUMX am
To: Elisa Santoni

Subject: Re: BOOKING / RENTAL AGREEMENT – Fh Pitigliano 2

Good afternoon Ms. Santoni

Attached I am sending you the signed rental agreement as well as an excerpt from the debit of the deposit of EUR 125. I noticed that I forgot to specify the purpose of payment when making the bank transfer... I hope you can still locate the booking on your account.

I came to your homepage via a search engine. I've wanted to take a vacation to Tuscany for a long time. The list of dog-friendly accommodations with fenced gardens on your homepage is absolutely user-friendly...

Best Regards
Stefanie Roth

Ms. Backes(DE) booking in 2014

August 1, 2014

Ms Backes(DE)
Booking in 2014

----- Ursprüngliche Nachricht -----
From: Ms. Backes
Sent: Fri Aug 01.08.2014, 16 02:XNUMX p.m
To: Elisa Santoni

Subject: Re: WI-FI_SIGNAL in MONTECATINI 2

Thank you for your quick service!!!!!

Ms. Cornelia Schreib (DE) request in 2014

July 31, 2014

Ms. Cornelia Schreib (DE)
Request in 2014

----- Ursprüngliche Nachricht -----
By: Ms. Cornelia Schreib
Sent: Thu Oct 31.07.2014, 22 02:XNUMX p.m
To: Elisa Santoni

Subject: Re: BOOKING INQUIRY/ BINDING CONSENT: APARTMENT RO22 / Vallico available from August 2.8nd to August 16.8.2014th, XNUMX!

Dear Ms. Santoni,

Unfortunately, what has been apparent for the last few days has now been confirmed for us and unfortunately we cannot travel to Tuscany this summer. But I would like to thank you very much for your wonderful support, even with our very short-term inquiries.

We were so pleasantly surprised and impressed by your service that I forwarded your email address to two friends. We will definitely be happy to contact you again if you want to go to Italy.

Your homepage really made us want to visit Sardinia. Maybe that would be something for next year...

Thank you very much!
With kind regards,
Cornelia Schreib

Ms. Edith G. from (DE) new request in 2014, regular customer

July 27, 2014

Ms. Edith G. from (DE)
new request in 2014, regular customer

----- Ursprüngliche Nachricht -----
By: Edith G
Sent: Sun Oct 27.07.2014, 17 37:XNUMX am
To: Elisa Santoni

Subject: Re: RE: Holiday apartment July 29th to August 10th

Dear Ms. Santoni,

Thanks for your offer. Unfortunately it doesn't work this year. We look forward to coming back to Tuscany next year.

We will definitely search through the Tuscany Forum again.

Best regards,
Edith G.

Family S. Schmidt from Benningen (DE) inquiry in 2014

July 11, 2014

Family S. Schmidt from Benningen (DE)
Request in 2014

----- Ursprüngliche Nachricht -----
By: S. Schmidt
Sent: Fri Aug 11.07.2014, 08 47:XNUMX p.m
To: Elisa Santoni

Hello Signora Santoni,

After we have already booked wonderful days in Terricciola through them, we want to inquire about a holiday apartment in Riparbella.

The desired period is xx.xx - xx.xx.

We are 2 adults and 2 children. Would it also be possible to book just 10 days? We are not yet sure about the course of our trip and are still rescheduling every day.

We would be very happy about an offer.

With kind regards,
S Schmidt