Feedback / customer satisfaction via Toscana Forum

René Töpfel (DE), booking 2012

30 January 2012

René Kochenel (DE),
Booking 2012

----- Ursprüngliche Nachricht -----
By: Mr. René Kochenel
Sent: Mon Jun 30.01.2012, 15 01:XNUMX am
To: Elisa Santoni
Subject: Re: BOOKING / RENTAL AGREEMENT - Villa Follonica

Dear Ms. Santoni,

many thanks for the quick response. I typed “Tuscany holiday home with dog” into Google and they were on the homepage.

After looking at a few houses and reading some guest comments about their great service, I decided to send you an email. You know much more about your rental properties. So I wrote down my wishes and lo and behold, we have already booked.

I have to go to an appointment soon, but I'll send everything to you tomorrow morning.

Kind regards from Vienna René Töpfel

Richard G.-C. and family (DE), booking 2012

25 January 2012

Richard G.-C. and family (DE),
Booking 2012

----- Ursprüngliche Nachricht -----
By: Richard G.-C. and family
Sent: Wed Sep 25.01.2012, 21 20:XNUMX p.m
To: Elisa Santoni
Subject: Re: BOOKING / RENTAL AGREEMENT - APARTMENT Organic Farm Asciano 1

Hello Ms. Santoni,

Thank you very much for sending the information and documents. I have made the deposit and attached the signed rental agreement and the online transfer confirmation as a PDF.

I found you on google. Your internet offer appealed to us the most and we immediately liked the farm. We were able to avoid searching for as long as we have in recent years...!!

Best regards,
Richard G.-C. and family

Ms. Ute König (DE), booking 2012

23 January 2012

Ms. Ute König (DE),
Booking 2012

----- Ursprüngliche Nachricht -----
By: Ms. Ute König
Sent: Mon Jun 23.01.2012, 19 26:XNUMX am
To: Elisa Santoni
Subject: Subject: NACHTRA: PRICE Holiday apartment "Agriturismo Orciatico" Tuscany

Dear Ms. Santoni,

Thank you very much for your quick answer, we will coordinate with our friends and get back to you after our winter vacation in 2 weeks at the latest. But so far you are our favorite!

We would be happy to evaluate your website, it is really very informative and clear!

Many greetings
Ute König

R.Hauswirth-Ziegler (DE), inquiry 2012

23 January 2012

R. Hauswirth-Ziegler (DE),
Request 2012

----- Ursprüngliche Nachricht -----
By: Mr. R.Hauswirth-Ziegler
Sent: Mon Jun 23.01.2012, 11 50:XNUMX am
To: Elisa Santoni
Subject: RE: Eco-holiday village bibbona 2

Hello Ms. Santoni,

thank you for the fast feedback. It's a shame, we're a bit disappointed. But maybe you can offer us something similar in this area?

By the way, big praise for your website, we only found so much information and tips from you.

Best regards
R. Hauswirth-Ziegler

The Heinisch family (DE), booking 2012

21 January 2012

The Heinisch family (DE),
Booking 2012

----- Ursprüngliche Nachricht -----
From: The Heinisch family
Sent: Sat Sep 21.01.2012, 14 22:XNUMX p.m
To: Elisa Santoni
Subject: Re: BOOKING / RENTAL AGREEMENT - Beach Village Castiglione della Pescaia

Dear Ms. Santoni,

I hereby confirm receipt of the joint contract and the general terms and conditions. I will send you the signed rental agreement as well as the deposit and its confirmation next week. We became aware of their offer through internet research.

The website really appealed to us.

With kind regards,
Heinisch family

Patrick Overlack (DE), booking 2012

13 January 2012

Patrick Overlack (DE),
Booking 2012

----- Ursprüngliche Nachricht -----
By: Patrick and Anne Overlack
Sent: Friday, January 13, 2012 11:12 am
To: Elisa Santoni
Subject: RE: BOOKING / RENTAL AGREEMENT - Holiday home Tuscany 2

Good afternoon Ms. Santoni,

Thank you for the documents! Please find attached [...]

Regarding your question: I found your accommodations through internet research and found the presentations and general appearance on the internet very appealing. I am of the opinion that you can see a certain tendency based on the website of the organizers as to whether they are good accommodations or not. If the vacation lives up to what your appearance and your pictures promise, then it will be a great vacation. In any case, we're really looking forward to it and our children really want to see the "leaning tower"... well, we're just tourists 🙂

Many thanks and best regards
Patrick Overlack

Alexandra Ackermann (DE), booking 2011

September 24, 2011

Alexandra Ackermann (DE),
Booking 2011

----- Ursprüngliche Nachricht -----
By: Alexandra Ackermann
Sent: Sat Sep 24.09.2011, 12 02:XNUMX p.m
To: Elisa Santoni
Subject: BOOKING / RENTAL AGREEMENT: Bio-Landhaus Londa 2

Hello Ms. Santoni,

I found out about you via Google because we wanted to take a look at Tuscany and I wanted to take my dog ​​with me on vacation. I wanted to use Google to find out what options there are. I came across your site straight away and stuck with it because it really appealed to me and also offers a wide range of products.

Enclosed I will send you the signed rental agreement and the transfer confirmation for the deposit. We don't actually want to have travel cancellation insurance, but thank you for the information about it.

If you need any further information/data from me, please let me know.

Thank you!
Sincerely yours,
Alexandra Ackerman

Alexandra Ackermann (DE), inquiry 2011

September 13, 2011

Alexandra Ackermann (DE),
Request 2011

----- Ursprüngliche Nachricht -----
By: Alexandra Ackermann
Sent: Tuesday, September 13, 2011 22:07 p.m
To: Elisa Santoni
Subject: Organic country house Londa 2

Hi all,

First of all, I would like to praise you for your very, very nice website. I've been sitting here for quite some time now and I just can't decide. You described everything so lovingly and included photos, just great.

We would like to go to Tuscany (2 people + 1 small dog) from October 18.10th to October 27.10th. So I wanted to find out how booking works. I know every week which holiday homes can still be booked during this period and who do I book them through?

What particularly caught my attention was the holiday home Bio-Landhaus Londa 2. Even though it seems too big for 80 people at 2 square meters, I feel at home when I read the description of the accommodation.

I look forward to your reply.

Sincerely yours,
Alexandra Ackerman

Tanja Huber (DE), inquiry and booking 2011

September 9, 2011

Tanja Huber (DE),
Inquiry and booking 2011

----- Ursprüngliche Nachricht -----
By: Tanja Huber
Sent: Fri Aug 09.09.2011, 12 25:XNUMX p.m
To: Elisa Santoni
Subject: Re: BOOKING / RENTAL AGREEMENT "Agriturismo Serravalle"

Dear Ms. Santoni,

Thank you for the rental agreement, I would be happy to confirm receipt of the documents with this email. I will make the deposit tomorrow via online banking. The money should reach your bank account on Monday. I will also send you the signed contract and the online banking confirmation as quickly as possible.

I came across the website “Toscana Forum” by chance while searching for a suitable travel destination on the Internet. When we decided to spend our vacation in Tuscany, I searched the Internet for a suitable vacation home. I looked at several providers' websites, but the "Toscana Forum" page seemed very informative and well designed, so we decided to book through you.

I wish you a very nice and sunny weekend.

Best regards
Tanya Huber

Mr. Gerhard F. from Elxleben (DE), booking in 2011 for the organic farm Asciano 2

September 6, 2011

Mr. Gerhard F. from Elxleben (DE),
Booking 2011 for the organic farm Asciano 2 property

----- Ursprüngliche Nachricht -----
By: Gerhard F.
Sent: Wed Sep 22.06.2011, 09 14:XNUMX p.m
To: Elisa Santoni
Subject: Re: BOOKING / RENTAL AGREEMENT: LG Londa 3

Dear Ms. Santoni,

As announced, you will find attached the documents for the rental agreement for the FeWo PI2E from September 17.09th to October 01.10.11st, XNUMX. By the way, we became aware of your website via Google. Since the first impression is always the decisive one, the presentation, content design and color scheme have a lot to do with it! led me to take a closer look here. You know the result.

Kind regards
Gerard F