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Rating holiday home Rivalto 3 2023

Dr. Ulrich R. from Radebeul Holiday home Rivalto 3 27 October 2023

From: Dr. Ulrich R. Posted: Thursday, October 26, 2023 22:48 p.m
To: Elisa Santoni | Tuscany Forum
Subject: Re: Vacation in Tuscany 2023 ~ Your feedback is important to us!

Hello, Ms. Santoni and Mr. Azzaroni,

I would be happy to answer your questions by email (about FeWo Rivalto 3), see below:

 

  • what you particularly liked and… what you didn’t

We particularly liked the location and furnishings of the two apartments...…………………………………………………………………………………………………………… ……..

………………………………… ………………………………………………………………………..

 

  • Your rating/suggestion regarding the cleanliness of the domicile

very clean…………………………………………………………………………………………………………..

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  • Your assessment/suggestion regarding the condition of the facility/equipment of the domicile

Everything fine. It would be nice for the kitchen to have an electric kettle and, because we are so used to it, a conventional coffee machine/coffee machine.……………………………………………………………………… …………………………………..

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  • IYour rating/suggestion regarding the service/customer friendliness of the local landlord

Everything fine…………………………………………………………………………………………………………..

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  • Your rating/suggestion regarding the price-performance ratio

In order. The property is spacious and spacious. We rented both apartments, couple downstairs, a friend upstairs. If you want to have the property for yourself, you have to rent both apartments. Here a greater price advantage would be appropriate if renting both apartments.………………………………………………………………………………………………………………… …..

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  • Your review/suggestion regarding the Toscana Forum service

Everything OK.…………………………………………………………………………………………………………..

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  • Have you used the vouchers we sent you? How was the experience?

No. Most of the offers were too far from Chianni for everyday shopping. Vouchers for Chianni would be welcome.. ……………………………………………………………………………………………………………..

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  • Would you book this property again?

and if so, what change would you like to see?

Yes, otherwise see above.…………………………………………………………………………………………………………..

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  • Would you recommend the domicile to others?

Yes…………………………………………………………………………………………………………..

 

  • Would you recommend our agency?

Yes…………………………………………………………………………………………………………..

 

Review Cottage La Sassa 2023

Ms. Katharina U. from Göttingen Cottage La Sassa 26 October 2023

Holiday home:
Cottage La Sassa
Holiday period:
29.09-07.10.23
Your comment/rating:
Sweet, small house for 2 people with exceptional (completely fenced) property (would also be very nice for dog owners), located on a quiet street. Overlooking La Sassa. We will be happy to book again!
Cleanliness of the domicile:
Everything was great
Condition of the facility/equipment:
Everything worked well, the kitchen was adequately equipped, including a dishwasher and washing machine.
Service/customer friendliness of the landlord on site:
Very nice and reliable.
Toscana Forum service:
Fast, committed and reliable

Rating holiday home Selvatelle 2023

Ms. Gabriele Oelkers Holiday home Selvatelle 26 October 2023

Holiday home:
Selvatelle, FeWo Grande
Holiday period:
July and October 2023
Your comment/rating:
We booked the holiday apartment in the summer, which is wheelchair accessible. We liked it so much that we booked another 3 weeks for the fall immediately after our summer vacation. And this time we weren't disappointed either.
Cleanliness of the domicile:
The apartment is sparkling clean
Condition of the facility/equipment:
Everything you need is there
Service/customer friendliness of the landlord on site:
The landlady was very very nice
Toscana Forum service:
We are completely satisfied with the service

Rating holiday home Guardistallo 3

Ms. Kirsten W. from Nehren Holiday home Guardistallo 3 26 October 2023

Holiday home:
Guardistallo 3
Holiday period:
23.09. - 07.10.2023
Your comment/rating:
We had a very nice vacation in your holiday home with the family! And the condition of the domicile corresponded exactly to the description and the pictures. We were very satisfied. Thank you also for extending the pool time, which was actually on September 30.09th. ends. And the linen change after a week was also great.
Cleanliness of the domicile:
Very good!
Condition of the facility/equipment:
Everything was wonderful, the only problem was the relatively small cooking pots for 6 people and for children, 2 large pots would have been good
Service/customer friendliness of the landlord on site:
Very nice
Toscana Forum service:
Very good!

Feedback Cottage Guardistallo 2023

The Kerstin and Martin V. family from Elisabethfehn Cottage Guardistallo 2 26 October 2023

Buonasera Signora Santoni,

We wanted to thank you very much for arranging this Cottage Guardistallo thank you. So we were able to spend a vacation that will be remembered very positively. The house was beautiful and the opportunity to enjoy the delicious food right there was fantastic. Bibbona beach was a dream with the dogs. Mr. R. and the team are incredibly nice and helpful. Unfortunately, we had to take our dog to the veterinary clinic in Cecina in the meantime, but we were helped quickly and professionally there too.
We will definitely recommend you.

Grateful greetings,
Kerstin and Martin V.

Review August 2023 Terricciola Estate

Mr. Andreas Z. from Magdeburg Terricciola Estate 25 October 2023

Holiday home:
Terricciola Estate
Holiday period:
Last week of August 2023
Your comment/rating:
Overall we really liked the accommodation. We felt very comfortable.

The staff was very friendly. The wine tasting with sightseeing was great.

We recommend the accommodation and would come back.

Cleanliness of the domicile:
Condition of the facility/equipment:
The apartment is very well equipped.
Service/customer friendliness of the landlord on site:
Toscana Forum service:
Everything went well.

Review Agriturismo Guardistallo 2023

Ms. Jenny K. from Berlin Agriturismo Guardistallo 5 24 October 2023

From: Jenny K.
Posted: Tuesday, October 24, 2023 13:48 p.m
To: Elisa Santoni | Tuscany Forum
Subject: Re: Vacation in Tuscany 2023 ~ Your feedback is important to us!

 

Hello Ms. Santoni, here is finally our review!

 

Agriturismo Guardistallo (August 2023)

So we had such a lovely and relaxing time here!

  • very clean and lovingly furnished
  • enough space and lots of accessories in the kitchen for cooking
  • Very nice area (Casale Maritimo..close to the sea)
  • Great, natural area with an organic pool that we really enjoyed
  • The people on site were very nice, there was even a gift for the guests🌞

All in all, we had a very nice time and thank you for the extensive advice.

Kind regards, Jenny K.

 

Von meinem iPhone gesendet

Rating Country Villa Guardistallo 2023

Mr. Rolf J. from Karlstadt Country villa Guardistallo 23 October 2023

Holiday home:
Villa Guardistallo 1
Holiday period:
2.9.-9.9.23
Your comment/rating:
Great grounds great pool nice buildings with bedrooms nice owner of course great area
Unfortunately no WiFi
Cleanliness of the domicile:
No complaints Pool was cleaned every 3 days
Condition of the facility/equipment:
Of course old but okay
Service/customer friendliness of the landlord on site:
Without complaints
Toscana Forum service:
As always great

Feedback Terricciola Estate September 2023

Ms. Bettina K. from Berlin Terricciola Estate 23 October 2023

Holiday home:
Terricciola Estate
Holiday period:
September 2023
Your comment/rating:
Absolutely recommended accommodation - great location and view, apartments well and charmingly furnished, pool often all to yourself
Cleanliness of the domicile:
TOP
Condition of the facility/equipment:
Good condition of the apartments and also the main house. The only thing worth mentioning is that it was only possible to do laundry in a laundry 15 minutes away. In the description it seemed to me that this would be possible in the complex - for a fee
Service/customer friendliness of the landlord on site:
Great - super lovely team on site, especially the cook Lucia and her son
Toscana Forum service:
Lots of good tips and vouchers that msn received

Feedback Agriturismo Peccioli August 3, 2023

Ms Daniela S. Agriturismo Peccioli 3 23 October 2023

Holiday home:
Agriturismo Peccioli 3
Holiday period:
August 2023
Your comment/rating:
Beautiful, quiet, well-kept property...I would go there again at any time
Cleanliness of the domicile:
Very clean....for a 2 week stay, cleaning after a week including new bed linen and towels
Condition of the facility/equipment:
Beautifully Tuscan. Not modern but charming. Air conditioning worked...coffee maker too...although the dishwasher didn't work...but it was ok
Service/customer friendliness of the landlord on site:
Contact person on site every day who were always friendly and helpful. The cleaning team was also great
Toscana Forum service:
Absolutely great
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