Feedback Country Villa Guardistallo ~ Stay September 2019

 

Feedback from Ms. Stein from Kelkheim
Stayed in September 2019 Country villa Guardistallo

 

Recommendation: Yes

 

Dear Ms. Santoni,

 

We returned from our vacation today and perhaps you would be interested in a short feedback about Villa Guardistallo.

 

First of all, the highlight of the accommodation: the garden. Or rather the park, or rather the house forest. If you're traveling with a dog, it's just perfect. In fact completely fenced in and with endless opportunities to run and sniff. And even without dogs, it's a lot of fun to explore this enchanted garden.

 

The pool is also great and was quietly cleaned every morning. We didn't even realize anyone was there. A really, really nice place to relax!

 

We were accompanied by Mr. Rindi and Patrizia when we arrived at the house, which I found very nice and the check out on departure was also very uncomplicated.

 

The house itself is very nice, but we noticed that it was getting old. There are many little things that lead to this impression. For example, the toilet flush leaks, leaving you standing in spray when flushing. The bedside lamp only works if you hold the cable in a very specific position. One of the living room windows was sealed with foam strips that fell off when it was first opened. For the first 1 1/2 days the fuse for the refrigerator constantly popped because the sink was not sealed and water flowed into the socket in the sink cabinet when washing dishes and regularly caused a short circuit. At some point the holder for the hand shower broke off in the annex, which is why the hand shower was completely removed. And there are actually only 2 wine glasses in the house.

 

When the refrigerator broke down, we of course informed Mr. R. and someone came over immediately the next day to seal the sink and also took the opportunity to bring us the missing keys to open the grille in front of the kitchen door or the shutters in front of it Lock the entrance door. And the defective coffee machine was also replaced upon request.

 

None of these are dramatic things and my feedback is by no means meant as a complaint. For us, dog-friendliness was the priority, so everything is good.

 

Finally, I would like to tell you that I was very impressed with your service and would be happy to come back to you when we plan our next trip to Tuscany!

 

Best regards,
Sandra Stone

 

Feedback sent on: Sunday, September 29, 2019 18:02 p.m

 

Villa Guardistallo 2 October 2019