Ms. Engelhardt from (DE), stay at Chianti Castle 2018 in August 3

Ms. Engelhardt from (DE),
Stay August 2018 at Chianti Castle 3

--Original message--
By: Ms. Engelhardt
Sent: Fri Aug 14.09.2018, 18 42:XNUMX p.m
To: 'E. Santoni (Tuscany Forum)'
Subject: Re: Your vacation in Tuscany 2018 – your feedback/feedback

Dear Elisa,

As promised, I will send you feedback on the 2 locations visited.

You are welcome to publish my feedback too.

I would like to thank you and Davide again for the great and intensive contact. From the very first second you were competent contacts for all of my questions and I felt very well looked after.

Chianti Castle is a special location. The rooms in the winding castle have their charm and are well equipped. We had the tower room and were very happy with it. The various small terraces in the castle are very beautiful and you have an indescribable view of the enchanting landscape and vineyards.

We received a very warm welcome and felt very comfortable throughout our entire stay. All the staff at the castle and in the restaurant are very nice and professional. The food in the restaurant was excellent.

The pool area could be improved. Some of the edge stones at the pool have broken off. Unfortunately there aren't enough deck chairs available either. The overall impression is that the pool area appears unkempt and does not fit in with the overall image of the castle.

Unfortunately, the castle is out of the question for our wedding, as the meal and celebration takes place indoors in the restaurant.

Best regards,
valesca

ANSWER FROM TOSCANA FORUM:

Dear Valesca,

Thank you very much for your positive and constructive feedback.

Intelligent feedback is always worth its weight in gold!

Shortly after your visit, new deck chairs were finally delivered. The pool area and terrace will be completely renovated during the winter. I invite you to visit the castle again next year perhaps for a wine tasting with the wedding group!

The restaurant operator will soon be thinking about an “affordable” solution to organize the celebration completely outside! It's definitely worth it!

Thank you very much for your time, your observations and we keep our fingers crossed that your wedding will be dreamy and unforgettable as in your best dreams!

Chianti Castle 3 September 14, 2018