For you on site | Toscana Forum representative office in Terricciola

Toscana Forum representative office | Package holidaymakers know this: If there is something wrong with the property you have booked, there are communication difficulties or other problems, you contact the tour guide. Things are different for individual trips. Because there is usually no tour guide for an individually planned vacation, we at the Toscana Forum have been available to our vacationers by phone or email outside of normal office hours or on weekends for years to support them if the worst comes to the worst.

Toscana Forum representative office: support directly at the holiday destination

After the successful opening of our representative office in the Wine town Terricciola in summer 2018, we will be there for you again in the 2019 holiday season. From May 15th to August 24th, 2019 and during the Bavarian autumn holidays, you will always find a contact person in Davide Azzaroni or Elisa Santoni who will be available to help and advise you if you have any problems. You know,

• where to find the nearest bank, ATM and/or a reliable car mechanic
• when the nearest supermarket, bakery or butcher is open
• where to find a doctor or the nearest hospital

In addition, our representative in Terricciola always has lots of tips and current recommendations ready for you. Whether you want excursions or hiking options, bike rentals and bike tours, opening hours of museums and exhibitions or restaurant tips - just talk to Davide Azzaroni or Elisa Santoni. They will also be able to help you if you want to go horse riding, play tennis or golf, rent a bike or Vespa, take part in guided tours, wine tastings, tastings or cooking classes, or find a tour guide. You will also receive a current map of the area and - if available - vouchers for discounts in certain shops, for wine tastings or tastings. Tip: It's best to contact us in advance by phone to find out when the representation in Terricciola is open, or you can make an appointment with us directly on site.

The vacationers like it

Last season showed that our “on-site presence” was well received by holidaymakers, as we were pleased to receive many positive comments. We were usually able to solve problems with the booked accommodation by calling the landlord. But the majority of inquiries were in the direction of restaurant or excursion tips. We were also able to help with planning bike tours, finding bike rentals or opening times for museums and exhibitions. Things only got really serious a few times when we parents had to take a sick child to the emergency room and interpret there. We were able to help another guest find a reliable car repair shop after a car accident. Some guests also visited us in Terricciola, so we were able to pass on information, tips and advice personally.

Tip: It's best to contact us in advance by phone to find out when the representation in Terricciola is open, or you can make an appointment with us directly on site.