Corporate mission statement of Toscana Forum
This mission statement is the foundation of our corporate actions and explains the values and principles according to which we act and work.
We build our further development on this basis and strive for constant improvement.
With our customers, for our customers
The wishes of our customers are our highest priority and we strive to fully realize them as best we can.
For this reason, direct exchange with our customers (but also with our local business partners) plays a central and irreplaceable role for us as a small, specialized placement agency.
Through well-founded specialist expertise, profound and long-standing knowledge of the target areas and their service providers, we are able to offer expert advice and also meet complicated, special and unusual requirements.
We provide our customers with advice before, during and after the trip.
The satisfaction and loyalty of our customers is the best thank you for our commitment, and we show our gratitude with a continuous improvement and expansion of our service and also with various financial and/or performance benefits (Loyalty bonus, vouchers).
We are aware that the financial aspect also plays a very important role, and for this reason we are committed to offering the best price on the market for a precisely defined service (Best price promise). Our qualifications, willingness to perform and motivation have ensured and maintained the trust of our customers since 2004.
Team
Since it was founded in 2004, the number of employees has increased moderately but continuously.
The core of the team has existed unchanged for over 10 years.
We attach great importance to long-term, cooperative employment relationships – characterized by trust and an open atmosphere.
Motivated and reliable employees are the beating heart of our company. Only those who are passionate about their work can communicate this to their customers.