Toscana forum header image

Feedback / customer satisfaction via Toscana Forum

Guest commentary Umbria Castle 2024

Adriana Novello from Rome Umbria Castle 14 April 2024

Holiday home:
Umbria Castle
Holiday period:
27.03 -30. 04 2024
Your comment/rating:
We were in Umbria Castle. A beautiful place. Ms. Ellen is very friendly and she told a lot about the interesting history of this castle. Beautiful towns nearby are: Perugia, Assisi, Città della Pieve, the small village of Spina.
Cleanliness of the domicile:
Very good!
Condition of the facility/equipment:
Very good!
Service/customer friendliness of the landlord on site:
Very good!
Toscana Forum service:
Very good!

Rating 2024 Country House Chianni 4

Ms. IB from Waldbronn Country house Chianni 4 10 April 2024

 

Email sent on Tue April 09.04.2024, 15 52:XNUMX p.m

Dear Ms. Santoni,

We are back from vacation and have recovered wonderfully despite the bad weather in the first week. The landlords were very friendly, the whole property (and the really solid fencing for the running dog!) with the wonderfully quiet location is a dream. We immediately recommended the house and your site to friends. We were particularly impressed by the towns of Lajatico (Teatro di Silenzio) and Peccioli - art projects everywhere, there was something to discover everywhere. And because of the travel time, we were also able to explore the more touristy places at our leisure and were even lucky with the chocolate market in Volterra. So good!

The only bad luck we had was with the highway. Unfortunately, the new Bip&Go that we got especially for Italy didn't work the entire journey (very frustrating, we love that thing for France), and in Milan the ticket we took out was misprinted without any information, so we couldn't pay anything in Pisa when we left. We have tried to clarify the problem with the companies involved by email, but have not yet received a response from the operator responsible for the exit at Pisa. Let's see. It'll be exciting. But this is not your construction site, but ours.

In any case, thank you very much for the good, nice advice and handling!

We had a great, eventful time.

Kind regards

IB

 

 

 

Guest comments holiday home Saint Tropez

Doris E. from Tübingen Holiday home Saint Tropez 10. February 2024

Holiday home:
St. Tropez
Holiday period:
Dec-Jan
Cleanliness of the domicile:
Very clean, very nice facility.very good
Condition of the facility/equipment:
very nice and tastefully decorated
Service/customer friendliness of the landlord on site:
friendly service, great information
Toscana Forum service:
When I had any questions, I received a reliable answer straight away and everything went smoothly

Feedback Villa Chianni August 2023

Mr. Hagen S. from Bernau near Berlin Villa Chianni 9 15 November 2023

  • what you particularly liked and… what you didn’t

Pool; Outdoor terrace, kitchen, space for dogs, freedom of movement and peace/solitude

  • Your rating/suggestion regarding the cleanliness of the domicile

Very clean

  • Your assessment/suggestion regarding the condition of the facility/equipment of the domicile

great

  • Your review/suggestion regarding the service/customer friendliness of the local landlord

Very friendly and helpful

  • Your rating/suggestion regarding the price-performance ratio

More expensive but it was worth it - so the price-performance ratio was ok/good

  • Your review/suggestion regarding the Toscana Forum service

Very good!

  • Have you used the vouchers we sent you? How was the experience?

Yes for a restaurant, good experience

 

  • Would you book this property again?

and if so, what change would you like to see?

We can imagine booking again when some time has passed.

 

  • Would you recommend the domicile to others?

ja

 

  • Would you recommend our agency?

ja

Feedback holiday home Brolio October 2023

Ms. Klaudia W. from Neunkirchen Holiday home Brolio 15 November 2023

Holiday home:
Holiday home Brolio 1
Holiday period:
14.-21.10.2023
Your comment/rating:
Very nice house, great location, view from the terrace just into the garden. Perfect for us with a dog, small garden completely fenced in. Walk (morning toilet :-)) for the dog right outside the front door. Two nice bathrooms with toilets, heating worked perfectly. Since it gets dark early in October, a larger TV (and also in the bedrooms) would have been an advantage. Dogs are welcome everywhere. Absolutely no problem in the restaurants. We liked it very much.
Cleanliness of the domicile:
Very clean
Condition of the facility/equipment:
Everything was fine, there was a lot of inventory in the kitchen / the TV could be bigger and if there was one in each of the bedrooms it would be perfect.
Service/customer friendliness of the landlord on site:
Very friendly and helpful, asking 1-2 times a week if everything is OK, perfect
Toscana Forum service:
Very good, quick offer, quick processing, very good information

Feedback Cottage Tuscany October 2, 2023

Ms. Laura D. from Berlin Country house Volterra 2 11 November 2023

15–22 September 2023

Overall rating 5 stars

It was so nice in Terricciola with Elisa and Davide! Breakfast with a view over the Tuscan hills, olive groves and wineries all around. Davide was always available to give us helpful recommendations for the area and gave us a warm welcome. We fell in love with Tuscany, which was also due to the wonderful accommodation. The interior could be a bit more comfortable and homely, but otherwise everything was fine!

Review of Cottage Tuscany 2

Mr. Paul J. from Aachen Cottage Tuscany 2 11 November 2023

Holiday period: 8th - 15th September 2023

Overall rating 5 stars

We spent 7 wonderful days there. The view of the Tuscany panorama from our terrace was a highlight every day. The pool and the other guests were also very nice, Roberto in particular made our arrival sweeter. From there we visited all the larger cities in the area (Pisa/Florence/Volterra/Lucca) within a maximum of 1:30 hours. David was available or available to us at any time. We would come back at any time and felt we were in good hands. 🙂

Guest review Cottage Tuscany 2

Mr. Daniel W. from Cologne Cottage Tuscany 2 11 November 2023

Aug. 28 – Sept. 5, 2023

Overall rating 5 stars

Great accommodation with beautiful views from the terrace. Thanks!

Check in 5 stars

  • Host responded quickly to messages
  • Flexible check-in

Cleanliness 5 stars

Accuracy of information 5 stars

  • Looked like the photos
  • Corresponded to the description

Communication 5 stars

  • Always easy to reach
  • Friendly

Location 5 stars

  • Calm
  • Nice environment

Value for money 5 stars

Review holiday home Camugliano October 2023

Mr. Philipp B. from Frankfurt Holiday home Camugliano 11 November 2023

Holiday home:
Holiday home Camugliano
Holiday period:
01.09.2023 - 08.09.2023
Your comment/rating:
Beautiful and very spacious apartment, very well equipped. Impressive overall complex and great pool (10 minute walk).
Cleanliness of the domicile:
very well
Condition of the facility/equipment:
extensive (especially kitchen), beautiful and practical
Service/customer friendliness of the landlord on site:
Very good, everything worked smoothly.
Toscana Forum service:
very friendly, thank you very much!

Review Country House Volterra August 2, 2023

Mr. Philipp B. from Frankfurt Country house Volterra 2 11 November 2023

Holiday home:
Country house Volterra 2
Holiday period:
25.08.2023 - 01.09.2023
Your comment/rating:
Beautiful location in the middle of the countryside, very familiar atmosphere, excellent food from Anna Maria.
Cleanliness of the domicile:
great
Condition of the facility/equipment:
Beds and bathroom were good, the kitchen was a bit sparsely equipped and the sofa was uncomfortable. The cooking/dining/living area could be made a little more homely. The terrace in front of the door could be paved (so some dust always gets in).
Service/customer friendliness of the landlord on site:
Excellent, Anna Maria and Jonni were very warm and familiar!
Toscana Forum service:
very friendly, thank you very much!
1 2 3 ... 49