Dumont recommends Toscana Forum | The representation in Terricciola has passed the test
As announced in September 2017, that was Toscana Forum representative office at Via Poggiarelli 9, in the wine town of Terricciola, occupied for the first time throughout the entire 2018 summer season. Right next to your own Holiday Home In Tuscany Elisa Santoni or Davide Azzaroni were always available to help quickly and easily with possible problems or even just to give a tip or recommendation.
The Dumont travel guide recommends the Toscana Forum | A much-used service that Nana Claudia Nenzel also talks about in the current “Dumont travel paperback Toscana“ reported and which the holidaymakers would not have expected at all. After this first summer in Terricciola, both agree: “Our on-site service has passed the test.” That's why I spoke to the two of them for the Toscana Journal about their experiences with the representation in Terricciola, which was constantly occupied over Easter and Pentecost and from the beginning of May to the beginning of September 2018.
That's why I spoke to the two of them for the Toscana Journal about their experiences with the representation in Terricciola, which was constantly occupied over Easter and Pentecost and from the beginning of May to the beginning of September 2018.
Tuscany Journal: “You live in Munich and the company’s headquarters is there. What impact did the representation in Terricciola have on your family life?”
Davide Azzaroni: “It was a completely new experience for the family in Munich that I stayed in Tuscany all summer and we were only able to see each other during the holidays, but fortunately today you can still see each other via Facebook and we spend a long time together every evening spoken".
Tuscany Journal: “What is the biggest advantage of representing in Terricciola? “.
Elisa Santoni: “From there we can reach any property we offer within two hours by car in order to solve any problems on the spot.”
Tuscany Journal: “How many times have you had to go out to help this summer?”
Davide Azzaroni: “That was limited because, fortunately, most problems could be solved over the phone after a short consultation with the landlord. But things got really serious a few times when I drove parents with their sick child to the emergency doctor and interpreted for them there. Independently of each other, two children caught a painful ear infection while diving and swimming in the pool, but were quickly cured with prompt medical help. Another time, because of a car accident, I had to go to take the guest to a reliable car repair shop and translate there.”
Tuscany Journal: “Advice and support for holidaymakers is one of the strengths of the Toscan Forum. Were you able to further develop these strengths through representation in Terricciola?”
Elisa Santoni: “The fact that one of us was always there had enormous advantages. For example, we were able to help a couple the right location for your wedding to be found next year. We accompanied you to all the properties in question, helped you communicate with the landlords and discussed the details in the evening over a good wine and delicious Tuscan specialties. “.
“We had already organized the wedding from Munich for another couple. On site we supported the bride and groom in organizing the photographer, the hairdresser, the flowers and the restaurant and were even allowed to attend the hen party and the Wedding to be there. By the way, Davide was even able to help a guest make a surprise marriage proposal to his lady!”
Tuscany Journal: “How did the landlords of the holiday properties react to the representation in Terricciola? “.
Elisa Santoni: “Of course, our office also benefits landlords when we provide very pragmatic assistance in solving problems. In addition, direct contact improves the level of trust between us and the landlords. “
Tuscany Journal: “What was the most common reason for calls from holidaymakers”
Davide Azzaroni: “In most of the calls, holidaymakers asked about excursions or restaurant tips, bike tours or bike rentals, and opening times of exhibitions and museums. Since we both know the region very well, we were able to give the holidaymakers a lot of tips and information and, of course, we also reserved a table for them in the restaurant if they requested. But there were also holidaymakers who spontaneously wanted to book a wine tasting or an Italian cooking course. This could then be organized very quickly with our office in Munich.”
Davide Azzaroni: “Some customers also visited us in Terricciola. With Tuscan delicacies and a sip of juice in the idyllic setting of our garden, we were personally able to pass on a lot of useful information, insider tips, vouchers and advice. We have a lot for that positive feedback receive."
Tuscany Journal: “I would like to thank you very much for the interview. Do you have any final tips for Tuscany fans? “
Elisa Santoni: “If you want to travel to Tuscany during the Bavarian autumn holidays: From October 27th to November 3rd, 2018 our representative in Via Poggiarelli 9 56030 Terricciola will be open again and we can be found there as your local contact person. “
